Description
Features
- maintains an organizational model of a company or customer base : users, sites, apps, groups
- compute targets for new notifications using the organizational model
- send notification through mail or SMS
- displays public and private notifications
- groups notification by severity, category (incident, planned downtime, ...), and more
Vocabulary
- notification or message : new information sent to some users by a human admin when an
- public page : internet public page with public notifications
- private pages : private backend for Sirene, after authentication
- severity : fixed list of value which define colors of display and level of importance of messages.
- category : free list of tags ; category help sort/filter messages : incident, maintenance, crisis ..
- user : people who can be notified (contacts), access the backend (login) or manage Sirene (admins)
- user_groups : named groups of users with any characteristic (geography, activity)
- sites : geographical locations
- sites_groups : groups of sites with of any kind
- apps : IT app or any service made available to users by some sites
- predefined messages : template of notifications for instant delivery (one clic)
- scopes : list of people or groups of people who are targetd for notifications. A scope is expressed as individual users, group of users, sites, group of sites, apps (user/maintener), etc.