maintains an organizational model of a company or customer base : users, sites, apps, groups
compute targets for new notifications using the organizational model
send notification through mail or SMS
displays public and private notifications
groups notification by severity, category (incident, planned downtime, ...), and more
Vocabulary
notification or message : new information sent to some users by a human admin when an
public page : internet public page with public notifications
private pages : private backend for Sirene, after authentication
severity : fixed list of value which define colors of display and level of importance of messages.
category : free list of tags ; category help sort/filter messages : incident, maintenance, crisis ..
user : people who can be notified (contacts), access the backend (login) or manage Sirene (admins)
user_groups : named groups of users with any characteristic (geography, activity)
sites : geographical locations
sites_groups : groups of sites with of any kind
apps : IT app or any service made available to users by some sites
predefined messages : template of notifications for instant delivery (one clic)
scopes : list of people or groups of people who are targetd for notifications. A scope is expressed as individual users, group of users, sites, group of sites, apps (user/maintener), etc.